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Contact Us

How to reach us for support, billing questions, refunds and takedown requests.

Last updated: 2026-10-17

Support

The fastest way to reach us is a support ticket: sign in, open Settings → Tickets and describe the issue. Tickets keep your account and order details together, so we can help faster.

You can also email us at support@clipkai.com.

Billing and refunds

Include your account email, the order number and the date of the charge. See our Refund Policy for what we can refund.

Takedown and safety reports

If content made with our service uses your likeness without permission, or breaks our Acceptable Use Policy, open a ticket (or email us) with the link or a description. We review these reports with priority.

Response time

We usually reply within two business days.